# U.K. Dispute Resolution

###### **How can I contact Nova Credit?**

You can contact us in a number of ways:

- Via our webform on our contact page: [here](https://novacreditsupport.zendesk.com/hc/en-gb/requests/new)

- Via phone - call us at +44 (20) 45522961 and leave a message

- Via mail:  Nova Credit Consumer Operations, 8 Devonshire Square, London EC2M 4YJ

###### **How do I correct the information on my Nova Credit report or file a dispute?**

If you believe that information contained in your report from Nova Credit is inaccurate, incomplete, or otherwise incorrect, you can start a dispute by clicking the [link](https://novacreditsupport.zendesk.com/hc/en-gb/requests/new) to our dispute form and selecting Foreign Credit Dispute (International Credit Reports).

If you would prefer to submit your dispute via mail, please download this [form](https://acrobat.adobe.com/id/urn:aaid:sc:va6c2:22f21f89-89d9-4fbf-b1d5-97c5c4c22da0), fill it out, and send it to the address listed above.

###### **How can I get a copy of my report?**

Depending on the type of report and product, you may receive an email with a link to access your Nova Credit report. Once you click the link in the email, you’ll be asked for your last name (surname) and date of birth (MM/DD/YYYY). Please fill those out and download your report.

Please visit us [here](https://novacreditsupport.zendesk.com/hc/en-gb/requests/new) if you encounter any issues with your download.

If you didn’t receive an email, please reach out to us to request a copy of your report by using the Contact Us [page](https://novacreditsupport.zendesk.com/hc/en-gb/requests/new), and choosing “can not find credit report” in the dropdown menu under “Which best fits the issue you’re having?”.